Purchase Policy

Purchase Policy

PAYMENT METHODS

cinemagola.in accepts Visa, MasterCard, select Debit Cards and Net Banking. Other payment methods may be added from time to time.

Who You Are Buying From cinemagola.in acts as the agent to those who are promoting the events for which you purchase tickets for movie halls (Cinemas). When you purchase a ticket for movie, cinemagola.in will be handling the transaction and collecting payment for the Cinema. Pricing and Availability cinemagola.in sells tickets on behalf of Cinemas and does not control the inventory or its availability and pricing.

AGE LIMIT

Children aged 3 years and above will require a separate ticket.

INTERNET HANDLING FEES AND ORDER PROCESSING FEES

Tickets purchased on cinemagola.in are subject to a per ticket internet handling fee and a non-refundable per order processing fee.

AMOUNT OF TICKETS PER CUSTOMER OR "TICKET LIMITS"

When purchasing tickets on cinemagola.in you are limited to a specified number of tickets for each event.

CENSOR WARNING

Please check the censor warning before buying the tickets. Children below the age of 18 will not be allowed entry for an {A} rated movie. Also please check for any additional ratings/entry restrictions that may be applicable for events/movies from time to time.

ORDER CONFIRMATION

If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm the same form your booking history or with the Customer Service Department whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process. cinemagola.in will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.

REFUNDS AND EXCHANGES

Before purchasing tickets, carefully review your booking details. cinemagola.in prohibits exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.

BILLING INFORMATION VERIFICATION

Some Orders will be processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In these cases, cinemagola.in customer service will attempt to contact you, using the information provided at the time of purchase. If cinemagola.in is unable to reach you after its initial attempt, cinemagola.in may cancel your order and may sell your tickets to another customer.

EMAIL & SMS CONFIRMATION

cinemagola.in offers multiple delivery options. The options may vary from for different events/movies. Currently the following delivery options are available:

Email confirmation: Your booking confirmation will be sent via an email. This confirmation needs to be printed and shown at the ticket counter to get a physical ticket.

SMS confirmation: Your booking confirmation will be sent via an SMS. The SMS details need to be shown at the ticket counter to get a physical ticket. In case you experience any problems please call our helpdesk 9440360567.

cinemagola.in may chose to send the physical tickets for the event.

 

For Help or Assistance and feedback, Contact us

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P M RAJASEKHAR

2/202/1,INDIRA COLONY,SOMPALLI,RAZOLE, EAST GODAVARI DIST,

ANDHRA PRADESH ,533242

Mob: 9100477799, 9100377799, Email: cinemagolaonlineservices@gmail.com